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Marketplace Merchandise Policies

Payment Policies

We accept Cash, VISA, Mastercard, Discover & American Express. We do NOT accept personal checks or prepaid credit card gift cards. A 2.5% processing fee applies to all transactions paid in full with a credit card OR room charged. Fee will removed for any transactions paid in full with cash, debit card, or gift card. Please inform Cashier.

Return Policy

ALL SALES FINAL – No cash refunds. Store credit or exchanges are available within 14 days for select retail purchases, with receipt only. No returns or exchanges on the following:  Apothecary, Candles, Damaged Items, Gourmet, Gift Baskets, Media, Sale Items, Wine, Spirits.

Only unused items returned in original condition are eligible for store credit/exchange. Purchaser is responsible for paying shipping costs on all returns. Once received, we will inspect the return and notify you of the approval or rejection of your store credit/exchange. Please ship returns to:

Gervasi Vineyard, ATTN MARKETPLACE,
1700 55th ST NE, Canton, OH 44721.

For damages, please contact The Marketplace at 330-497-1000, option 4.